Shipping & Return Policy

Shipping Policy

Delivery Options and Costs
We offer several delivery methods, which can be selected during the checkout process.

• Standard Delivery: Delivery time is typically 5–7 business days.

• Express Delivery: Delivery time is typically 3–4 business days. An additional fee may apply.

• Shipping costs depend on the destination and will be displayed at checkout.

Delivery Time

• Orders are usually processed within 1 business day.

• Delivery times may vary depending on your location, especially during busy periods such as holidays.

• We only ship to addresses within Europe.

Order Tracking
Once your order has been shipped, you will receive a tracking number via the email address you provided. Use this code to track your package online.

Exclusions
We do not deliver to P.O. boxes. Delivery to certain remote areas may be limited – please contact us for more information.

Delivery Issues
If your package does not arrive as expected or if there are any issues with your delivery, please contact us as soon as possible via email or phone. We will help resolve the issue.

Return Policy

• You may return items within 14 days from the date you received your order.

• Items must be unused, in original condition, and include all tags and packaging.

• To return an item, contact us at [insert email address] and provide your order number and reason for the return.

• Returns are made at your own expense unless the return is due to an error on our part.

Refunds

• Once we receive your returned item, we will process the refund within 7 business days.

• Refunds will be issued to the original payment method. Please note it may take up to 5 business days for the amount to appear in your account.

• If the return is due to a faulty item or a mistake on our end, we will refund both the item cost and shipping charges.

Return Exceptions
Some items are non-returnable, including:

• Items that have been used or altered by the customer

• Personalized products (e.g. with names or dates)

• Hygiene products such as underwear or earrings

Defective or Damaged Items
If you receive a defective or damaged item, please contact us as soon as possible and include photos of the damage. We will arrange a refund or replacement at no extra cost to you.

Policy Updates
We reserve the right to update or change our shipping and return policy. Any changes will be posted on this page and take effect immediately.

Contact Us
If you have any questions or concerns regarding this Shipping & Return Policy, you can reach us at:
Email: info@danishtrends.dk
Phone: +45 25 88 25 16